Case Study · Higher Education

Driving enrolment growth for hard-to-fill programs at NSCC

As Marketing and Communications Advisor at Nova Scotia Community College, I planned and led marketing and communications work that turned underperforming digital channels into a steady source of enrolment interest for the programs that needed it most. This page covers the role, then one campaign in detail.

Role  Marketing & Communications Advisor
Sector  Higher Education
Location  Halifax, Canada
Period  Dec 2024 – Mar 2026
The role

What the work involved.

NSCC offers programs that lead to in-demand careers, but several were hard to fill: strong on outcomes, less known by the people who would benefit. My job was to help prospective students find those programs, understand them, and take the next step.

I built marketing and communications plans that tied web, email, social, video, and paid channels to clear targets for engagement, conversion, and return on spend. I rebuilt program pages and wrote content for subsites, landing pages, and newsletters so the message matched what prospective students were actually searching for.

I worked with Academic Chairs and other stakeholders to align messaging and timing, tracked results through analytics and dashboards, and adapted the message for different audiences, from students to government and industry.

Results

Measured over my time in the role, the work produced steady improvement in the channels that feed enrolment.

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More traffic to hard-to-fill program pages
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Higher web-to-inquiry conversion rate
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Higher email open and click-through rates
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More organic reach on managed social channels
Featured campaign

The Hard-to-Fill paid campaign, Fall 2026 starts.

After optimizing 13 hard-to-fill program pages, I ran a paid campaign to drive prospective students to them. It used responsive search ads on Google and static ads on Meta at the same time, with an agency handling execution. I set the strategy, led the review meetings, and made the optimization calls as the data came in.

How I led it

Strategy first, then steady optimization.

01

Set the strategy

I optimized 13 hard-to-fill program pages and defined which programs to support, the channel mix of paid search and Meta, and how success would be measured before any spend went live.

02

Briefed and directed the agency

An agency partner executed the ad build and day-to-day management. I directed the strategy, set program priorities and messaging, and kept the work on track.

03

Reviewed performance

I led regular review meetings to check the campaign against its targets, reading the data on search terms, traffic sources, cost per action, and engagement.

04

Made the optimization calls

When the data pointed somewhere, I acted on it: shifting the Meta objective from conversions to traffic when the funnel had too many landing pages for a single action, and concentrating budget where cost per result was strongest.

What the campaign did

Reach and traffic over 33 days.

Running from late October to late November 2025, the campaign put the hard-to-fill programs in front of a wide provincial audience and drove qualified traffic to the pages I had optimized.

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Meta impressions generating awareness
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Google search impressions on high-intent terms
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Sessions on the optimized program pages
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Hard-to-fill program pages optimized and supported
The two channels

Search and social, each doing its job.

Responsive search ads · Google
Search impressions40,292
Average click-through rate17.93%
Sessions to program pages25,849
Cost per apply-now click$4.45
Static ads · Meta
Impressions3.3M
Landing page visits20,090
Programs supported27
Engagement rate on visits59%
Search performance

High-intent keywords did the heavy lifting.

Click-through rate by top search term
A focused, intent-led keyword set kept click-through rates well above a typical benchmark.
Medical Office Administration diploma18.1%
Mechanical engineering technology diploma17.2%
Electrical training17.0%
Business Administration courses15.9%
Campaign average17.9%
Traffic quality

The traffic was engaged, not just large.

69%

Engagement rate on search-driven sessions to the program pages.

63%

Of paid sessions led to a meaningful on-site action on the Meta side.

Campaign summary

What the campaign delivered.

3.3MMeta impressions building awareness of the hard-to-fill programs province-wide.
40,292Google search impressions on focused, high-intent keywords, at a 17.93% average click-through rate.
25,849sessions driven to the 13 program pages I optimized ahead of the campaign.
$4.45average cost per apply-now click from paid search, a cost-efficient result for a short trial campaign.

Let's talk.

Open to senior marketing roles and selective consulting work. Tell me what you are trying to grow.